FAQs

Shelf life of ice cream

Our ice cream pints are best consumed within a month. Albeit it is advisable to consume within a week of opening as the taste and texture will not be as rich and creamy as our ice cream does not contain preservatives. Please freeze the ice cream immediately upon receiving!

Size of pint

Our pints are 470ml! Or 5 Merely single scoops. 

Delivery

We offer islandwide delivery and dispatch orders every Tuesday to Saturday, between 1- 6pm! Kindly ensure there is someone around to receive the ice cream. Delivery timings are situated beside the Check Out button. Kindly allow a few seconds to load.

Please feel free to whatsapp us at +65 8874 5760 for urgent orders! Alternatively, we are also available on Grabfood and Deliveroo. 

Amendment to orders

Unfortunately we are not able to change delivery date, address and flavours once payment has been made. Please double check your order before checking out!

Mode of payment

We accept credit card and GooglePay/Paynow.

Paynow UEN: 201109414H - please input your order number under the UEN/Bill reference. 

Corporate and Bulk Orders

For orders larger than 20 pints, please email to orders@merely.com.sg

Shipping and refunds/exchange

Should you receive a wrong order, or a severely melted pint of ice cream, please email us at orders@merely.com.sg or Whatsapp us +65 8874 5760. We will work something out!